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Privacy Policy

LakeTahoeFit.com — Reach Your Peak

LakeTahoeFit.com, also known as Reach Your Peak (“Lake Tahoe Fit,” “we,” “our,” or “us”), respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, create an account, purchase a membership, view fitness videos, contact us, or otherwise use our online fitness services.

By using LakeTahoeFit.com, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Information You Provide to Us

We may collect information that you voluntarily provide, including:

  • Name

  • Email address

  • Billing address

  • Account login information

  • Membership or subscription details

  • Payment-related information

  • Customer service messages

  • Fitness preferences or program interests

  • Any information you submit through forms, emails, surveys, or account settings

We do not intentionally collect sensitive medical information. Our fitness videos and programs are for general wellness and educational purposes only and are not medical advice.

B. Payment Information

If you purchase a membership, subscription, or other product through our website, payment information may be processed by a third-party payment processor. We do not store full credit card numbers on our servers unless specifically stated by the payment processor. Payment processors may collect and process your payment information according to their own privacy policies and security standards.

C. Information Collected Automatically

When you visit or use LakeTahoeFit.com, we may automatically collect certain information, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages viewed

  • Videos accessed

  • Date and time of visits

  • Referring website

  • General location information

  • Cookie and tracking technology data

D. Cookies and Similar Technologies

We may use cookies, pixels, analytics tools, and similar technologies to:

  • Keep you logged in

  • Remember preferences

  • Process memberships

  • Understand website traffic

  • Improve our video library and user experience

  • Measure marketing effectiveness

  • Help protect the security of our website

You can control cookies through your browser settings. Some parts of the website may not work properly if cookies are disabled.

2. How We Use Your Information

We may use your information to:

  • Create and manage your account

  • Provide access to online fitness videos and membership content

  • Process payments and subscriptions

  • Send account, billing, renewal, and service-related communications

  • Respond to customer support requests

  • Improve our website, classes, videos, and services

  • Personalize your experience

  • Send newsletters, updates, or promotional messages, where permitted

  • Prevent fraud, abuse, or unauthorized access

  • Comply with legal, tax, accounting, and regulatory obligations

  • Enforce our Terms and Conditions and other policies

3. Email and Marketing Communications

If you sign up for our email list or create an account, we may send you updates about classes, membership options, website features, promotions, or other Lake Tahoe Fit news.

You may unsubscribe from marketing emails by clicking the unsubscribe link in the email or contacting us directly. Even if you unsubscribe from marketing messages, we may still send important transactional or service-related messages, such as payment confirmations, account notices, or policy updates.

4. How We Share Information

We do not sell your personal information in the ordinary meaning of the word.

We may share information with:

A. Service Providers

We may share information with trusted vendors that help us operate the website and provide our services, such as:

  • Website hosting providers

  • Payment processors

  • Email service providers

  • Video hosting platforms

  • Analytics providers

  • Customer support tools

  • Security and fraud-prevention providers

  • Professional advisors, such as accountants or attorneys

These service providers are expected to use your information only as necessary to provide services to us.

B. Legal and Safety Reasons

We may disclose information if we believe it is necessary to:

  • Comply with law, regulation, subpoena, court order, or legal process

  • Protect the rights, safety, or property of Lake Tahoe Fit, our users, or others

  • Investigate fraud, unauthorized access, or security issues

  • Enforce our agreements and policies

C. Business Transfers

If Lake Tahoe Fit is involved in a merger, acquisition, sale of assets, restructuring, or similar transaction, user information may be transferred as part of that transaction.

5. Fitness and Health Disclaimer

Lake Tahoe Fit provides online fitness videos and wellness-related content. We do not provide medical advice, diagnosis, or treatment. You should consult a physician or qualified healthcare provider before beginning any exercise program, especially if you have any medical condition, injury, pregnancy, heart condition, or other health concern.

Any information you provide about your fitness preferences or goals is used only to support your experience with our services and should not be considered medical information or medical advice.

6. Data Retention

We keep personal information for as long as reasonably necessary to provide our services, maintain your account, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

When information is no longer needed, we may delete, anonymize, or securely retain it as required by law or legitimate business needs.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, payment system, or electronic storage method is completely secure. We cannot guarantee absolute security.

8. Your Privacy Choices

Depending on where you live, you may have certain privacy rights. These may include the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Opt out of certain marketing communications

  • Object to or restrict certain processing

  • Request a copy of your information

  • Withdraw consent where processing is based on consent

To make a privacy request, contact us using the information listed in the “Contact Us” section below.

We may need to verify your identity before completing certain requests.

9. California Privacy Rights

If you are a California resident, you may have rights under California privacy laws, including the right to know what categories of personal information we collect, use, disclose, or share; the right to request deletion or correction; and the right to opt out of certain sales or sharing of personal information, if applicable.

We do not knowingly sell personal information. If we use advertising, analytics, or tracking technologies that may be considered “sharing” under California law, we will provide applicable choices where required.

California residents may contact us at the email address below to submit a privacy request.

10. EU, UK, and Other International Users

If you are located in the European Economic Area, the United Kingdom, or another region with data protection laws, you may have additional rights regarding your personal information.

Our legal bases for processing personal information may include:

  • Performance of a contract, such as providing your membership or account access

  • Consent, such as when you subscribe to marketing emails

  • Legitimate interests, such as improving our services and protecting website security

  • Legal obligations, such as tax, accounting, or regulatory requirements

If personal information is transferred outside your country or region, we will take reasonable steps designed to protect it in accordance with applicable law.

11. Children’s Privacy

LakeTahoeFit.com is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal information, please contact us and we will take reasonable steps to delete it.

12. Third-Party Links and Services

Our website may contain links to third-party websites, platforms, payment processors, social media pages, video platforms, or other services. We are not responsible for the privacy practices, content, or security of third-party websites or services.

You should review the privacy policies of any third-party services you use.

13. Account Information and Membership Management

You may update certain account information by logging into your account or contacting us. If you cancel your membership, we may retain limited information as needed for billing records, legal compliance, fraud prevention, or business records.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date above. If changes are material, we may provide additional notice, such as by posting a notice on the website or sending an email.

Your continued use of LakeTahoeFit.com after changes are posted means you accept the updated Privacy Policy.

15. Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, contact us at:

Lake Tahoe Fit — Reach Your Peak
Website: https://www.laketahoefit.com

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